General Product Questions:
Q : What is eDrawings Professional for Solid Edge?
A : eDrawings Professional for Solid Edge is a plug-in for Solid Edge which allows the user to generate accurate representation of 2D and 3D product designs of native Solid Edge files as read only eDrawings file.eDrawings is the first email-enabled visualization and communication tool used to share product design more effectively with everyone involved.
Q : What are the advantages of eDrawings Professional for Solid Edge?
A : The most tangible advantage the eDrawings for Solid Edge publisher provides is that it makes the content read only. This provides you a secure means of sharing the data without being plagiarized.One of the primary uses published file provides is to enable working in collaborative work environments. The published files are ultra compact (Approximately 5% size of the original CAD file) in nature, thereby making communication via email, a realistic possibility.You may selectively provide the end recipient of the published file with measurement capabilities and password protect your file for added security.The end recipient can view the published eDrawings file with the free eDrawings Viewer and use the markup feature to effectively communicate the review objective.In addition you can save an eDrawings file as an exe. Here, the Viewer component is coupled with the file. This would enable the end recipient to view the file without having to install eDrawings.You can also embed the published file in html format and have it as a part of your online catalog. This would provide your customers a better picture of the capabilities without compromising on data security concerns.
Q : What are the pre-requisites for installing eDrawings Professional for Solid Edge?
A : You need to have Solid Edge installed on your machine or on a Network location before you install eDrawings for Solid Edge.If Solid Edge is not installed, then only eDrawings Viewer will be installed when installing eDrawings for Solid Edge.You need to have Administrator privileges to install eDrawings for Solid Edge on the machine.
Q : What versions of Solid Edge are supported?
A : We currently support Solid Edge 2021, Solid Edge 2022, Solid Edge 2023 & Solid Edge 2024.
Q : Which operating systems are supported?
A : 32 Bit: Microsoft® Windows® 7 / XP.
64 Bit: Microsoft® Windows® 10 / 8.1 / 8 / 7.
Q : I have installed eDrawings for Solid Edge but cannot find *.par, *.asm and *.dft in eDrawings Open file menu?
A : The eDrawings Viewer cannot open native Solid Edge files directly. The product eDrawings for Solid Edge consists of two components
- The publisher component
- The viewer component
The publisher component is implemented as a plug-in for Solid Edge. The viewer component provides a means of viewing the published files.
On installing the software, a ribbon-item ‘eDrawings’, gets added in Solid Edge. Open a file in Solid Edge and click eDrawings -> Publish to publish the file. The published file opens up in the eDrawings Viewer.
Q : Which licensing models are supported by eDrawings for Solid Edge?
A : eDrawings for Solid Edge is available both with Node lock license and Floating license.
Q : Does the end recipient need to have eDrawings Viewer installed in order to measure and markup review-enabled eDrawings?
A : If a review-enabled eDrawings file is sent in either executable (.exe), Zip (.Zip) or HTML (.html) format, the end recipient need not have eDrawings Viewer installed to measure and markup a review-enabled eDrawings file.
Q : Why is the measurement disabled in my eDrawings file?
A : Measure Enabled/Disabled is a property of the eDrawings file. This attribute of the file is set when the file is created using the PROFESSIONAL version of eDrawings for Solid Edge.If a file is published from Solid Edge and it opens up in the eDrawings Viewer, this setting is available for the first File Save action ONLY. Once set the same is not available henceforth for the same file neither can it be modified. A file thus created would extend Measure along with all other PROFESSIONAL features to the end recipients as well.The Measure capability would NOT be available for files created using the FREE publisher. End recipients of such files would NOT be available to make measurements or use any other PROFESSIONAL feature.
Q : I have the PROFESSIONAL version of eDrawings for Solid Edge. How can I disable measurement in the eDrawings file I create?
A : You may disable measurement using any one of the below methods.
Method 1:
From Solid Edge interface select eDrawings > Publish.
The published file opens up in the eDrawings Viewer.
In the eDrawings window, select File > Save
Uncheck Enable Measure in the Save As window and save the file.
Open the file and observe that the measure function will be disabled for this file.
Method 2:
From the Solid Edge interface, select eDrawings > Options.
The eDrawings Options dialog comes up.
Uncheck Allow Recipient to measure under Save Options.
Click OK.
From the Solid Edge interface, select eDrawings > Save
The eDrawings Save dialog comes up. Browse to specify a path and enter the file name.
The current file gets published and is saved to the specified location.
Open the file and observe that the measure function will be disabled for this file.
Installation:
Q : How can I upgrade to the latest version of eDrawings Professional for Solid Edge from an earlier version?
A : Users with versions of eDrawings for Solid Edge later than 5.0 can directly check online for Product updates. Select eDrawings -> Check for Updates from Solid Edge interface to check for Updates.If a new version is available, you would be directed to the download page for download. Uninstall the old version and install the downloaded version.For users with versions earlier than 5.1, you can view the above-mentioned page at here.
Q : When installing eDrawings for Solid Edge I receive the following error message.
A : The error occurs if you do not have sufficient write privileges or the installation directory is set to Read only mode. To resolve the error make sure that you have sufficient write privileges and the installation directory is not set to Read only mode.
Q : The eDrawings Toolbar does not appear in the Solid Edge interface after installing eDrawings for Solid Edge. What should I do?
A : The eDrawings toolbar is not visible by default after installation. You need to explicitly show the toolbar in order to make it visible. In Solid Edge, click on Tools -> Customize -> Toolbars, select ‘eDrawings’ and click ‘Show’.
Licensing:
Q : Which licensing models are supported by eDrawings for Solid Edge?
A : eDrawings for Solid Edge is available both with Node lock license and Floating license.
Q : When configuring the license I receive a message “The license key entered is not valid for this version of eDrawings publisher. Please contact your license vendor for obtaining the new license key”.
A : The error occurs if you are configuring the license for new version of eDrawings for Solid Edge with the old license key and your Update Support Plan has expired. The old license will not work. Please contact eDrawings Support to enroll for Update Support Plan and obtain a new license.Note: If the license is purchased with Update Support Plan the license will be valid for new versions of eDrawings for Solid Edge released on or before the Update Support Plan expiry date. A higher version license is backward compatible and would work with a lower version product.
Q : When configuring the license I receive a message “An invalid license key was entered. Please try again“.
A : This message comes up if you have not entered the complete license string when configuring the node locked license. Please make sure that there are no breaks in the license strings that you enter.
Q : When configuring the license I receive a message “The license key is not valid for this machine”.
A : This message comes up if the Host ID of the machine you’re configuring the license on does not match the one the license was generated for.
Q : When configuring the license I receive a message “A demo license key has already been configured on this machine. Please get a professional key”.
A : This message would come up when configuring the license if a demo license has been previously configured on the machine.
Q : When publishing a file I receive a message “Cannot connect to eDrawings License server. The server may be down. Operating as a free publisher”.
A : This message comes up if the machine hosting the License Server is not available on the network or if the same has been shut down. This message would also come up is the License server has been shut down.Please ensure that the License Server is up and running and the same is available on the network as well.
Q : Does eDrawings support License Borrowing?
A : License borrowing is currently not supported.
Q : Is it possible to reserve or deny licenses to a particular set of users in Floating License setup?
A : It is not possible to reserve or deny licenses to a particular set of users in eDrawings.