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General Product Questions:
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Installation:
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Licensing:
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General Product Questions:
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Q : What is eDrawings Professional for Pro/ ENGINEER?
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A : eDrawings Professional for Pro/ENGINEER is a plug-in for Pro/
ENGINEER which allows the user to generate accurate representation of 2D and 3D
product designs of native Pro/ ENGINEER files as read only eDrawings
file.
eDrawings is the first email-enabled visualization and communication tool used to
share product design more effectively with everyone involved.
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Q : What are the advantages of eDrawings Professional for Pro/ ENGINEER?
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A : The most tangible advantage the eDrawings for Pro/ ENGINEER
publisher provides is that it makes the content read only. This
provides you a secure means of sharing the data without being plagiarized.
One of the primary uses published file provides is to enable working in collaborative
work environments. The published files are ultra compact
(Approximately 5% size of the original CAD file) in nature, thereby making communication
via email, a realistic possibility.
You may selectively provide the end recipient of the published
file with measurement capabilities and password protect your file
for added security.
The end recipient can view the published
eDrawings file with the free eDrawings Viewer and use the markup
feature to effectively communicate the review objective.
In addition you can save an eDrawings file as an exe. Here, the Viewer component
is coupled with the file. This would enable the end recipient to view the file without
having to install eDrawings.
You can also embed the published file in html format and have it as a part of your
online catalog. This would provide your customers a better picture of the capabilities
without compromising on data security concerns.
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Q : What are the pre-requisites for installing eDrawings Professional for Pro/ ENGINEER?
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A : You need to have Pro/ ENGINEER installed on your machine or
on a Network location before you install eDrawings for Pro/ ENGINEER.
If Pro/ ENGINEER is not installed, then only eDrawings Viewer will be installed
when installing eDrawings for Pro/ ENGINEER.
You need to have Administrator privileges to install eDrawings for Pro/ ENGINEER
on the machine.
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Q : What versions of Pro/ ENGINEER are supported?
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A : We currently support Creo Parametric 1.0, Pro/ ENGINEER Wildfire
Version 1.0, 2.0, 3.0, 4.0 & 5.0 and Pro/ ENGINEER 2001.
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Q : Which operating systems are supported?
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A : For 32 Bit : Microsoft Windows 7, Vista, XP, 2000.
For 64 Bit : Microsoft Windows 7, Vista, XP
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Q : Does eDrawings for Pro/ ENGINEER support 64-bit version of Pro/ENGINEER?
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A : If you are running 64-bit version of Pro/ ENGINEER, one would
need to install the 64-bit version of eDrawings for Pro/ENGINEER. However if you're
running a 32-bit version of Pro/ ENGINEER on a 64 bit Operating System, you need
to install the 32-bit version of eDrawings for Pro/ ENGINEER.
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Q : I have installed eDrawings for Pro/ ENGINEER but cannot find *.prt,*.asm, or
*.drw in eDrawings Open file menu?
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A : The eDrawings Viewer cannot open native Pro/ ENGINEER files
directly. The product eDrawings for Pro/ ENGINEER consists of two components
- The publisher component
- The viewer component
The publisher component is implemented as a plug-in for Pro/ ENGINEER. The viewer
component provides a means of viewing the published files.
On installing the software, a menu-item 'eDrawings', gets added
in Pro/ ENGINEER. Open a file in Pro/ ENGINEER and click eDrawings - > Publish
to publish the file. The published file opens up in the eDrawings Viewer.
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Q : I have multiple versions of Pro/ ENGINEER installed. Can eDrawings for Pro/
ENGINEER be configured with all/selected versions?
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A : eDrawings can be configured for use with multiple versions
of Pro/ ENGINEER. The installer performs this configuration and detects all supported
available versions of Pro/ ENGINEER installed. The user can select the versions
of Pro/ ENGINEER for eDrawings to be installed.
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Q : Which licensing models are supported by eDrawings for Pro/ ENGINEER?
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A : eDrawings for Pro/ ENGINEER is available both with Node lock
license and Floating license.
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Q : Does the end recipient need to have eDrawings Viewer installed in order to measure
and markup review-enabled eDrawings?
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A : If a review-enabled eDrawings file is sent in either executable
(.exe), Zip (.Zip) or HTML (.html) format, the end recipient need not have eDrawings
Viewer installed to measure and markup a review-enabled eDrawings file.
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Q : Is there a FREE eDrawings for Pro/ ENGINEER publisher? How is it different from
the PROFESSIONAL eDrawings for Pro/ ENGINEER publisher?
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A : There is only one product, eDrawings for Pro/ ENGINEER. If
the license is not configured, the product behaves as the FREE publisher. Please
refer the table below for the list of features and their availability.
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Features
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eDrawings Free Versions
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eDrawings Professional
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Ultra Compact Files
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Built-in Viewer
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Drawings Layout
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3D Pointer
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Save as STL
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Advance Collaboration Tools
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Enable Markup
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Not Available
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Enable Measurement
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Not available
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Password Protection
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Not available
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Dynamic Cross-Section
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Not available
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Move Components
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Not available
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Mass Properties
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Not available
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Exploded Views
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Not available
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Supported Pro/ENGINEER Features
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Publish Selected Simplified Representation
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Not Available
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Publish Selected Family Table Instance
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Not available
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Publish Selected Sheet
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Not available
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Publish Cable Harness Assemblies
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Not available
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Texture
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Other Features
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Stamp published files with an image
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Batch Publish a set of files
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Not available
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Product Support
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Not available
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Q : Why is the measurement disabled in my eDrawings file?
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A : Measure Enabled/ Disabled is a property of the eDrawings file.
This attribute of the file is set when the file is created using the PROFESSIONAL
version of eDrawings for Pro/ ENGINEER.
If a file is published from Pro/ ENGINEER and it opens up in the eDrawings Viewer,
this setting is available for the first File Save action ONLY.
Once set the same is not available henceforth for the same file neither can it be
modified. A file thus created would extend Measure along with all
other PROFESSIONAL features to the end recipients as well.
The Measure capability would NOT be available
for files created using the FREE publisher. End recipients of such files would
NOT be available to make measurements or use any other PROFESSIONAL
feature.
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Q : I have the PROFESSIONAL version of eDrawings for Pro/ ENGINEER. How can I disable
measurement in the eDrawings file I create?
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A : You may disable measurement using any one of the below methods.
Method 1:
From Pro/ ENGINEER interface select eDrawings > Publish.
The published file opens up in the eDrawings Viewer.
In the eDrawings window, select File > Save
Uncheck Enable Measure in the Save As window and
save the file.
Open the file and observe that the measure function will be disabled
for this file.
Method 2:
From the Pro/ ENGINEER interface, select eDrawings > Options.
The eDrawings Options dialog comes up.
Uncheck Allow Recipient to measure under Save Options.
Click OK.
From the Pro/ ENGINEER interface, select eDrawings > Save
The eDrawings Save dialog comes up. Browse to specify a path and
enter the file name.
The current file gets published and is saved to the specified location.
Open the file and observe that the measure function will be disabled
for this file.
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Installation:
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Q : Is it possible to install eDrawings Professional for Pro/ ENGINEER if Pro/ ENGINEER
is installed in a network server?
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A : It is possible to install eDrawings Professional for Pro/ ENGINEER
if Pro/ ENGINEER is installed in a network server. For details regarding the installation
process please contact eDrawings Support
with the entire setup details.
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Q : Is it possible to install eDrawings for Pro/ ENGINEER on a Network server (separate
folder) outside Pro/ENGINEER directory?
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A : It is possible to install eDrawings for Pro/ ENGINEER outside
Pro/ ENGINEER directory. For details regarding the installation process please contact
eDrawings Support with the entire
setup details.
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Q : Is it possible to install eDrawings for Pro/ ENGINEER using command line?
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A : It is possible to install eDrawings for Pro/ ENGINEER using
command line (Silent Installation). For details regarding the command line installation
please contact eDrawings Support
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Q : How can I upgrade to the latest version of eDrawings Professional for Pro/ ENGINEER
from an earlier version?
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A : Users with versions of eDrawings for Pro/ ENGINEER later than
5.1 can directly check online for Product updates.
Select eDrawings -> Help and About -> Check for Updates from
Pro/ ENGINEER interface to check for Updates.
If a new version is available, you would be directed to the download page for download.
Uninstall the old version and install the downloaded version.
For users with versions earlier than 5.1, you can view the above-mentioned page
here.
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Q : When installing eDrawings for Pro/ ENGINEER I receive the following error message.
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A : The error occurs if you do not
have sufficient write privileges or the Pro/ ENGINEER installation directory is
set to Read only mode. To resolve the error make sure that you have sufficient write
privileges and the Pro/ ENGINEER installation directory is not set to Read only
mode.
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Q : The eDrawings menu does not appear in the Pro/ ENGINEER interface after installing
eDrawings for Pro/ ENGINEER. What should I do?
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A : Please check the contents of the Protk.dat file. The Protk.dat
file can be located from the following directory Pro/ ENGINEER install Directory\text
The contents of the Protk.dat file should be as shown below:
name eDrawings
startup DLL
delay_start FALSE
exec_file $PRO_DIRECTORY\$PRO_MACHINE_TYPE\obj\proeconnector.dll
text_dir $PRO_DIRECTORY
end
If the contents have been verified to be correct, please try the following:
- In Pro/ ENGINEER interface select Tools > Auxiliary Applications
- The Auxiliary Applications dialog comes up.
- Click on Register Browse to the Protk.dat file and select
it. Click Open.
- eDrawings would be listed in the Auxiliary Applications
dialog.
- Click Start. The eDrawings menu should now appear in
the Pro/ ENGINEER main menu.
If the above doesn't help, please contact
eDrawings Support.
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Licensing:
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Q : Which licensing models are supported by eDrawings for Pro/ ENGINEER?
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A : eDrawings for Pro/ ENGINEER
is available both with Node lock license and Floating license.
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Q : When configuring the license I receive a message "The license key entered
is not valid for this version of eDrawings publisher. Please contact your license
vendor for obtaining the new license key".
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A : The error occurs if you are configuring the license for new
version of eDrawings for Pro/ ENGINEER with the old license key and your Update
Support Plan has expired. The old license will not work. Please contact
eDrawings Support to enroll for Update Support Plan and obtain a new license.
Note: If the license is purchased with Update Support Plan the license will be valid
for new versions of eDrawings for Pro/ ENGINEER released on or before the Update
Support Plan expiry date. A higher version license is backward compatible and would
work with a lower version product.
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Q : When configuring the license I receive a message "An invalid license key
was entered. Please try again"
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A : This message comes up if you have not entered the complete
license string when configuring the node locked license. Please make sure that there
are no breaks in the license strings that you enter.
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Q : When configuring the license I receive a message "The license key is not
valid for this machine".
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A : This message comes up if the Host ID of the machine you're
configuring the license on does not match the one the license was generated for.
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Q : When configuring the license I receive a message "A demo license key has
already been configured on this machine. Please get a professional key".
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A : This message would come up when configuring the license if
a demo license has been previously configured on the machine.
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Q : When publishing a file I receive a message "Cannot connect to eDrawings
License server. The server may be down. Operating as a free publisher".
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A : This message comes up if the machine hosting the License Server
is not available on the network or if the same has been shut down. This message
would also come up is the License server has been shut down.
Please ensure that the License Server is up and running and the same is available
on the network as well.
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Q : When publishing a file I receive a message "All eDrawings licenses are
currently in use. Operating as a free publisher".
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A : The appearance of this prompt is governed by the setting
Alert on free publishing. This setting is accessible from eDrawings
> Options
This is intended for users with a floating eDrawings for Pro/ ENGINEER license.
This message comes up if all the licenses have been checked-out.
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Q : When publishing a file I receive a message "eDrawings license has not been
configured. Operating as a free publisher".
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A : This message comes up if the eDrawings license is not configured.
Configure the license using the license configuration tool with a valid license.
However if you have a floating license, make sure that Geometric License Server
is up and running and the licenses are checked out from the license server.
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Q : Does eDrawings support License Borrowing?
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A : License borrowing is currently not supported.
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Q : Is it possible to reserve or deny licenses to a particular set of users in Floating
License setup?
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A : It is not possible to reserve
or deny licenses to a particular set of users in eDrawings.
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